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  • DELIVERY TIMES
    You can specify your delivery date in the "Local Delivery" when you are on "CHECKOUT" page. For celebration cakes / whole cakes and bulk order will take at lease 3 business days upon delivery date.
  • DELIVERY FEE
    Local delivery fee: $15.00 Delivery available in Singapore only.
  • MULTIPLE DELIVERY ADDRESSES PER ORDER
    We only accept one (1) delivery address per online order. If you wish to order for multiple addresses, please contact us at 6223 1986 or whatsapp 8182 8560 or email contact@themplot.com.
  • INTERNATIONAL SHIPPING
    We do not ship internationally at present. We only ship to addresses within Singapore.
  • CANCELLING YOUR ORDER
    If you wish to cancel your order please contact us at 6223 1986 or whatsapp 8182 8560 or email contact@themplot.com as soon as possible. We will advise accordingly.
  • OTHER ORDERING PLATFORMS
    We are available on GrabFood and Deliveroo other than our official webpage. If you are unable to order online, we love to help you with a secure phone or email order. Please contact us at 6223 1986 or whatsapp 8182 8560 or email contact@themplot.com to place your order.
  • SAFETY MEASURE DURING CIRCUIT BREAKER
    If you prefer contactless delivery service during the circuit breaker period, you may put a note in the "Add a note" when you are on "My Cart" page.
  • PAYMENT METHODS
    You can pay for your order with a credit card / debit card and Paypal. If in the case you wish to choose other payment mode (including PayLah, PayNow, GrabPay), please contact us at 6223 1986 or whatsapp 8182 8560 or email contact@themplot.com.
  • HOW TO KEEP THE PRODUCTS AT THEIR FINIEST QUALITY
    *Our pastries are freshly baked on the same day of delivery. To enjoy them at their finest, we suggest to consume them within 1 or 2 days. For warm and crispy texture, simply reheat/bake at 160 °C for 3 mins. *Our macarons should be kept in fridge and consumed within 5 days following their purchase. Flavours and texture are at their best when brought back to room temperature 20 mins before serving. *Our desserts and cakes should be kept in fridge and consumed within 3 days following their purchase. *Our Bottled cold beverages should be kept in fridge and consumed within 3 days following their purchase. Shake well before consumption.
  • SPECIAL REQUEST OR MESSAGE
    If you wish to include a message / card to the recipient, you may put your message in the "Delivery date and Message" when you are on "My Cart" page.
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